INSPIRE BRAND WARRANTY

BRAND WARRANTY

Inspire Bathware offers warranty terms that extend the basic requirements. Different product types have different warranty periods and conditions. This guide is for the products used in domestic residential building. For commercial warranty terms contact your sales representative

 Category Warranty Details
Toilet Suites
    • 10 years product replacement on vitreous china cisterns and pans
    • 3 years replacement products or parts on Inlet & Outlet Valves
    • 1 year replacement product or parts on toilet seats
    • 1 Year labour
Concealed Cistern
    • 3 year replacement parts
    • 1 year labour
Vitreous China Basins
    • 7 years product replacement on vitreous China Basins
    • 1 Year parts and labour
Bath
    • 7 Years product replacement
    • 1 year parts and labour
Vanities
    • 7 years product replacement on vitreous china and poly marble top
    • 5 years product replacement on Cabinet
    • 1 year parts and labour
Kitchen Sinks
    • 15 years product replacement
    • 1 year parts and labour
Mixers/Tapware
    • 10 Year ceramic disc cartridges
    • 5 Year replacement product and parts
    • 7 Years - Colour - Chrome 
    • 3 Years - Colour - All other colours
    • 1 Year labour
Accessories
    • 5 years product replacement
Showers and Bath Outlet
    • 3 years product replacement or parts only
    • 1 year parts and labour
Heated Towel Rail
    • 5 years product replacement
    • 1 year parts and labour
Mirrors and Shaving Cabinets
    • 12 months product replacement
Wastes
    • 1 year product/parts replacement only

 

WARRANTY CONDITIONS

Inspire Bathware will not accept claims against this Warranty where the following conditions are found to exist:

  • Plumbing installations have not been carried out by a licensed plumber, and/or are not in accordance with the Plumbing Code of Australia AS3500 and ABCB guidelines.
  • The goods have been installed by a licensed Plumber but not correctly installed.
  • The goods have been installed correctly by a licensed Plumber, however subsequent repairs, modifications and/ or adjustments to the goods after installation have not been carried out by a licensed plumber.
  • Claims against faulty cistern valves, and seals will be rejected where after-market sanitizing additives have been introduced into the toilet cistern tank, rather than to the toilet bowl.
  • Claims for visual defects to product surfaces may be rejected where harsh cleaning or scouring products have been used
  • Items with purpose of display are not covered by warranty.
  • Claims against vitreous china product faulty dimensions or glazing imperfections (that are permitted within AS1976 – Vitreous China used in Sanitary Applications). It is permitted that vitreous china products will vary up to +/- 5mm on any surface and be acceptable products due to the unique conditions of the product’s manufacturing process.
  • Batch colour variations do occur from time to time and warranty variations once products are installed.