BRAND WARRANTY

TOILETS AND URINALS
VC Plans, Cisterns, Urinals & Bidetts 25 years product replacement (VC only)
1 year parts and labour
Plastic & In-wall cisterns 10 years product replacement*
1 year parts and labour
*1 year product replacement (commercial)
Cistern Valves 3 years product replacement*
*1 year product replacement (commercial)
Toilet Seats (PP/Urea/Timber) 5 years product/parts replacement
Urinal Rough-in Electronic Kit 2 years product/parts replacement

 

 TAPWARE & SHOWERS
Tapware
    • 20 years product replacement
    • 10 years ceramic disc cartridge/aerator/flexi hose
    • 1 year parts for non PVD finishes
    • 5 years parts for PVD finishes
    • 1 year parts & labour
Electronic Tapware
    • 2 years product replacement
    • 1 year parts for non PVD finishes
    • 5 years parts for PVD finishes
    • 1 year parts & labour
Shower
    • 20 years product replacement*
    • 1 year parts for non PVD finishes
    • 5 years parts for PVD finishes
    • 1 year parts & labour
*Shower hoses, Slides, Soap Dishes, Wall Fixings and Mounting Brackets: 1 year parts replacement
*1 year product replacement (commercial)
Spare Parts
    • 5 years replacement product or parts

 

 BATHS
Acrylic Baths
    • 15 years product replacement
    • 1 year parts and labour
Steel Baths
    • 10 years product replacement
    • 1 year parts and labour
Bath components
    • 1 year parts and labour

 

 BASINS
VC Basins, Shrouds & Pedestals
    • 25 years product replacement (VC only)
    • 1 year parts and labour

 

 ACCESSORIES
Assist Accessories
    • 20 years product replacement
    • 1 year parts for non PVD finishes
    • 5 years parts for PVD finishes
    • 1 year parts & labour
Bathroom & Shower Accessories
    • 10 years product replacement*
    • 1 year parts for non PVD finishes
    • 5 years parts for PVD finishes
    • 1 year parts & labour
*1 year product replacement (commercial)
Bottle trap, wastes & Spare Parts
    • 1 year product/parts replacement

 

 SHOWER SCREENS & BASES
Shower Screens
    • 7 years product replacement
    • 1 year warranty for all parts components
Shower Bases
    • 5 years product replacement
    • 1 year warranty for all parts and components