BRAND WARRANTY

Category Warranty Period
Ceiling Fans 6 Years Warranty
(3Years In Home + additional 3 Years on the motor only)
Remote Control Kits 1 Year In-Home Warranty
Accessories 1 Year Replacement Warranty
Bathroom Heaters & Exhaust Fans LED 2 Years In-Home Warranty
Exhaust Fans 2 Years Replacement Warranty
Accessories 1 Year Replacement Warranty
Downlights 5 Years Replacement Warranty
Surface Mounted Lighting & Exterior Lighting 2 Years Replacement Warranty
Accessories 1 Year Replacement Warranty

 

MARTEC PTY LTD: 6 YEAR WARRANTY STATEMENT

*Martec Pty Ltd warrants this product for a period of 3 years “In Home” warranty + *3 year replacement motor only warranty from the original date of purchase for residential situations, subject to the following statements:

Martec Pty Ltd only warrants the Martec product against faulty workmanship and is subject to the conditions and provisions set out below:

  • The 3 year “In Home” warranty + *3 Year Motor only replacement warranty only applies only if the product was purchased in Australia and does not transfer from the original purchaser. All Martec Products replaced under warranty are only warranted for the balance of the warranty period
  • The additional *3 Year motor only replacement warranty, the consumer is to arrange their own electrician to safely uninstall motor of the fan and return to the place of purchase with proof of purchase.
  • The 3 year “In Home” warranty does not extend to the Martec Product accessories such as remote controller kits and/or light fittings (including glass light shades) that have been fitted during or after the original Martec Product installation. Globes are not covered under warranty.
  • All remote controllers, wall controllers, ballasts, and light fittings included in the Martec Products original packaging have a 1 year warranty only. Remote controllers, wall controllers and light kits must be Martec approved and Martec branded products. The use of remote controllers, wall controllers and/or light kits which are not Martec approved and branded will subsequently void the warranty.
  • Any changes to plated and/or painted finishes due to climate conditions or other circumstances deemed to be beyond the control of Martec Pty Ltd or their authorised agent are not covered under this warranty. Outdoor use of Martec ceiling fans is not recommended or covered under this warranty; proceed at your own risk as outdoor use will void the warranty.
  • Threaded components such as blade nuts and screws may loosen during normal operation; these should be tightened regularly to ensure the fan does not develop noises during operation. If noises do develop, check this aspect before requesting service, as this is not covered under warranty.