OLIVERI BRAND WARRANTY
BRAND WARRANTY
The warranty period begins on the date of purchase. Where under this warranty we repair or replace a product or part, the warranty applicable to the repaired or replacement product or part runs from the date of the original purchase.
The Domestic Use warranty periods below apply to private residential dwellings. Commercial Use is defined as all use other than for normal residential domestic purposes. Commercial Use includes use in non-business or non-commercial settings such as in public buildings, educational settings, not-for-profit organisations, sports centres and home offices or in-home business settings.
The Oliveri Warranty only applies to you if you are the original purchaser of the Product. It is not transferable.
| PRODUCT | COMPONENT | DOMESTIC USE | COMMERCIAL USE |
| Kitchen Sinks | Sink | Lifetime Warranty1 replacement product 1 year replacement product & labour |
Lifetime Warranty1 replacement product 1 year replacement product & labour |
| Basket waste & accessories | 1 year replacement parts only | 1 year replacement parts only | |
| Laundry Tubs | Tub | Lifetime Warranty1 replacement product 1 year replacement product & labour |
Lifetime Warranty1 replacement product 1 year replacement product & labour |
| Basket waste & accessories | 1 year replacement parts only | 1 year replacement parts only | |
|
Kitchen Tapware Vilo & Pepe Ranges |
Cartridge2 | 15 years replacement parts, 1 year labou | 7 years replacement parts, 1 year labour |
| Body3 | 7 years replacement parts & labour | 1 year replacement parts & labour | |
| Finish (chrome) | 7 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (non-chrome) | 5 years replacement parts, 1 year labou | 1 year replacement parts & labour | |
| Kitchen Tapware Essente, Tennyson (Torrens) Venice & London Ranges | Cartridge2 | 10 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
| Body3 | 7 years replacement parts & labour 1 | 1 year replacement parts & labour | |
| Finish (chrome) | 7 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (non-chrome) | 5 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
|
Kitchen Tapware Essentials Range |
Cartridge2, parts & finish | 1 year replacement parts & labour | 1 year replacement parts & labour |
|
Kitchen Tapware Hansgrohe Range |
Cartridge2, head parts, thermo elements & chrome surface finishes |
15 years replacement parts only | 10 years replacement parts only |
| Parts and finishes | 10 years replacement parts & labour | 5 years replacement parts & labour | |
| Kitchen Accessories | Parts | 1 year replacement parts only | 1 year replacement parts only |
| Water Filter Systems | Parts (excluding consumables/cartridges) |
6 years replacement parts, 1 year labour | 6 years replacement parts, 1 year labour |
1The Oliveri Lifetime Manufacturer’s Warranty only applies to the duration of ownership of the product by the original owner and is not transferable. Excludes scratching & any other general surface finish deterioration from normal use.
2Replacement tapware cartridges sent directly to the consumer are covered by a 5 year warranty.
3Main body structure including handle. Excludes seals, tails, aerators, pull-out hoses & spray heads; 1 year replacement parts & labour.
| PRODUCT | COMPONENT | DOMESTIC USE | COMMERCIAL USE |
|
Basin Vitreous China |
Basin | 20 years replacement parts, 1 year labou | 7 years replacement parts, 1 year labour |
|
Basin Stainless Steel |
Basin | Lifetime Warranty1 replacement bowl only 1 year replacement waste, 1 year labour |
Lifetime Warranty1 replacement bowl only 1 year replacement waste, 1 year labour |
|
Basin Terzofoco Range |
Basin | Lifetime Warranty1 replacement bowl only, 1 year labour | Lifetime Warranty1 replacement bowl only, 1 year labour |
|
Bathroom Tapware Excludes Sensor Taps |
Cartridge2 | 15 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
| Cartridge2 | 15 years replacement parts, 1 year labour | 5 years replacement parts, 1 year labour | |
| Finish (chrome) | 15 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (PVD) | 10 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (other) | 5 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Seals, tails, fittings & aerators |
5 years replacement parts, 1 year labour 1 | 1 year replacement parts & labour | |
|
Bathroom Tapware Sensor Taps |
Body, control box, finish | 5 years replacement parts, 1 year labour | 5 years replacement parts, 1 year labour |
| Spout, electronics box, lenses, all other components |
5 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
|
Baths Freestanding |
Bath shell | 10 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
|
Baths Island & Inset |
Bath Shell | 15 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
| Showers | Main body | 15 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
| Finish (chrome) | 7 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (non-chrome/coloured) |
5 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Shower head, shower arm, plastic handpiece, including finish |
5 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Hose, seals, ‘O’rings | 2 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Toilet Suites | Vitreous china cistern & pan | 20 years replacement parts, 1 year labour | 7 years replacement parts, 1 year labour |
| Seat | 5 years replacement parts, 1 year labour | 1 year replacement parts, 1 year labour | |
| Valves & fittings | 2 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Seals | 1 year replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Bathroom Accessories | Parts | 7 years replacement parts, 1 year labour | 3 years replacement parts, 1 year labour |
| Finish (chrome) | 7 years replacement parts, 1 year labour | 1 year replacement parts & labour | |
| Finish (non-chrome/coloured) |
5 years replacement parts, 1 year labour 1 | 1 year replacement parts & labour | |
| Waste Plugs & Traps | Parts, seals & finish | 1 year replacement parts & labour | 1 year replacement parts & labour |
1The Oliveri Lifetime Manufacturer’s Warranty only applies to the duration of ownership of the product by the original owner and is not transferable Excludes scratching and any other general surface finish deterioration from normal use.
2Replacement tapware cartridges sent directly to the
consumer are covered by a 5 year warranty.
3Main body structure including handle.