BRAND WARRANTY

Domestic Warranty:

Category Warranty Period Inclusions
Shower Floors 1/7 Years 7 Years Replacemet Product / 1 Year Shower Floor Waste Cover & Waste / 1 Year Labour
Baths 1/5/25 Years 25 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered), Overflow Kit And Waste / 1 Year Labour
Colonna Freestanding Basins 1/5/25 Years 25 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered), Overflow Kit And Waste
Grande Wall Hung / Vanity Top Basins 1/5 Years 5 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year Overflow Kit And Waste
Waste/Waste Cover Supplied With Baths, Basins, Shower Floors 1 Year
1 Year Replacement Parts Or Product

 

Commercial Warranty:

Category Warranty Period Inclusions
Shower Floors 1/2 Years

2 Years Replacement Product / 1 Year Shower, Floor Waste Cover & Waste / 1 Year Labour

Baths 1/5/25 Years 5 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered A Coloured Bath), Overflow Kit And Waste / 1 Year Labour
All Basins 1/5 Years 2 Years Structural Integrity / 2 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered A Coloured Basin), Overflow Kit And Waste / 1 Year Labour 
Waste/Waste Cover Supplied With Baths, Basins, Shower Floors 1 Year 1 Year Replacement Parts Or Product

 

Terms & Conditions:

It is mandatory that installer must inspect and report any damage or defect of the product being installed. In case of faulty/damaged product, the installers should have a proof of purchase to organize a replacement or a repair.

Warranty is not valid when:

  • Customer can not verify purchase of product. Item not installed by a licensed installer and/or not installed following installation instructions and local water by laws.
  • Damage caused by cleaning and maintenance that do not comply with the instructions enclosed with the product.
  • Damage caused by the use of strong chemical.
  • Damage due installation errors or any accident caused by the purchaser.