DOMUS BRAND WARRANTY
BRAND WARRANTY
Domestic Warranty:
Category | Warranty Period | Inclusions |
Shower Floors | 1/7 Years | 7 Years Replacemet Product / 1 Year Shower Floor Waste Cover & Waste / 1 Year Labour |
Baths | 1/5/25 Years | 25 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered), Overflow Kit And Waste / 1 Year Labour |
Colonna Freestanding Basins | 1/5/25 Years | 25 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered), Overflow Kit And Waste |
Grande Wall Hung / Vanity Top Basins | 1/5 Years | 5 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year Overflow Kit And Waste |
Waste/Waste Cover Supplied With Baths, Basins, Shower Floors | 1 Year |
1 Year Replacement Parts Or Product
|
Commercial Warranty:
Category | Warranty Period | Inclusions |
Shower Floors | 1/2 Years |
2 Years Replacement Product / 1 Year Shower, Floor Waste Cover & Waste / 1 Year Labour |
Baths | 1/5/25 Years | 5 Years Structural Integrity / 5 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered A Coloured Bath), Overflow Kit And Waste / 1 Year Labour |
All Basins | 1/5 Years | 2 Years Structural Integrity / 2 Years Solid Surface Finish (Replacement Product Or Repair) / 1 Year External Soft Touch Paint (When Ordered A Coloured Basin), Overflow Kit And Waste / 1 Year Labour |
Waste/Waste Cover Supplied With Baths, Basins, Shower Floors | 1 Year | 1 Year Replacement Parts Or Product |
Terms & Conditions:
It is mandatory that installer must inspect and report any damage or defect of the product being installed. In case of faulty/damaged product, the installers should have a proof of purchase to organize a replacement or a repair.
Warranty is not valid when:
- Customer can not verify purchase of product. Item not installed by a licensed installer and/or not installed following installation instructions and local water by laws.
- Damage caused by cleaning and maintenance that do not comply with the instructions enclosed with the product.
- Damage caused by the use of strong chemical.
- Damage due installation errors or any accident caused by the purchaser.