HELLYCAR BRAND WARRANTY

BRAND WARRANTY

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure as well as for compensation for other reasonably foreseeable loss or damage. Also consumers are entitled to a replacement or repair if the products fail to meet an acceptable quality and the failure does not amount to a major failure.

All products should be inspected prior to installation. Any faulty / damaged products need to be returned to their place of purchase for inspection and appropriate action. Installation of faulty or damaged product will not be covered under our warranty.

Our warranty policy changes over time so depending on your purchase time your product warranty may be different to this warranty policy.

Manufacturer warranty for the following products:

Mixers
    • 15 years replacement ceramic disc cartridges-parts only
    • 7 years replacement product or parts
    • 1 year labour on leaking
Taps
    • 7 years replacement product or parts
    • 1 year labour on leaking
Showers
    • 7 years replacement product or parts
    • 1 year labour on diverter cartridge leaking
Outlets
    • 7 years replacement product or parts
Bathroom Accessories
    • 7 years replacement product or parts
All Others
    • 1 year replacement product or parts