JOINERY BY BEARS BRAND

BRAND WARRANTY

Category Warranty Period
Cabinets
  • 5 years
Engineered stone benchtops
  • 2 years
Basins
  • 2 years
Mirrors
  • 12 months

 

WARRANTY WILL BE VOID IF:

  • The product is not installed by a licensed tradesperson in compliance with Australian standards and BSA regulations.
  • Isolation valves are not installed with all tapware, or if water pressure/temperature exceeds Australian standards or BSA regulations.
  • Accidental damages occur on-site or during installation.
  • Water damage occurs (cabinetry is water-resistant, not waterproof).

 

EXCLUSIONS– WARRANTY DOES NOT COVER:

  • Discontinued items after dispatch.
  • Floor stock, showroom clearance stock, website clearance stock, or any final sale stock after dispatch.
  • Custom items: These cannot be changed, canceled, returned, or exchanged unless there is a manufacturing defect.
  • Normal wear and tear or incorrect installation of products.
  • Products that have not been installed by a licensed tradesperson.
  • Damage caused by abnormal use or misuse of the product.
  • Damage resulting from the use of incorrect cleaning products.
  • Water damage, chemical damage, or heat damage.
  • Damage that occurs during or after installation, or if the incorrect unit has been installed.
  • Door and drawer adjustments after installation.
  • Minor variations in dimensions, color, or finish that are deemed insignificant.