LINKWARE BRAND WARRANTY

BRAND WARRANTY

Whilst every Linkware product manufactured to the highest quality standards, we offer a comprehensive after sales service. Linkware Australia is committed to upholding our position as one of Australia’s leading plumbing and hardware manufacturers. The Linkware Manufacturers Warranty does not cover products used for outdoor applications, or where environmental factors will affect normal performance. All Linkware products are designed, tested and assembled at factory level for use with mains water pressure only. Gravity Fed or Low Water Pressure Systems can affect product performance.

PERIOD OF REPLACEMENT PRODUCT WARRANTY (*Warranty Conditions apply)

Category	Warranty Period
Mixers	15 Years
Tapware	7 Years
Spindles - Jumper valve	7 Years
Spindles - Ceramic Disk	7 Years
Accessories	2 Years
Renew Range	2 Years
Renew Trigger Sprays	2 Years
Telescopic Ladders	2 Years
Showers & Shower Parts	2 Years
Baths	7 Years
Toilets	7 Years
Stainless Steel Sinks	10 Years
Laundry Tub and Cabinets	10 Years
Vitreous China Basins	1 Year
Screens	10 Years
Outlets	2 Years
Ball Valves	2 Years
Minis and Cistern Kits	2 Years
Flexible Connectors	2 Years
Floor Grates	2 Years
Pop Up/plug &waste	2 Years
Bottle Traps	2 Years
Timed Tapware	5 Year

COMMERCIALWARRANTY:

1Year parts and labour warranty applies when products are used for commercial purposes (excluding the Linkware range of Grab Rails, Shower Chairs, Hand Shower Kits, Toilet Back Rests and Lever Tapware)

MIXERS

15 years comprising:

- First 2 years parts and labour warranty against faults in manufacture.

-Years 3 to 5 replacement parts only warranty against faults in manufacture.

-Years 3 to 15 replacement only ceramic disc cartridge warranty against faults in manufacture.

Please note: The following ranges differ in warranty application:

- Loui range of Mixers carries a 2 year parts and labour warranty & 5 year cartridge warranty.*

- Lauren Project range of mixers carries a 2 year parts and labour warranty & 5 year cartridge warranty*.

- Sydenham and Renovator MK2 range of Mixers carry a 2 year replacement only warranty against faults in manufacture.

- Mixer Inlet Hoses are covered under the manufacturers Mixer Warranty.

Note: Flexible Connectors / Inlet Hoses have a lifespan of between 5 – 10 years, and should be inspected by a licenced plumber every two years.

F.Y.I. Environmental factors such as fumes from some cleaning agents stored in confined areas can cause deterioration of the stainless steel braiding on hoses and can be the cause of flexible connectors / inlet hoses bursting

TAPWARE

7 years comprising:

- Including outlets / showers when purchased as part of a complete tapware set. (For example: shower set, bath set, wall sink set etc.)

- First 2Years parts and labour warranty against faults in manufacture.

-Years 3 to 7 years replacement parts only warranty against fault in manufacture.

Please Note: Wearing parts such as Jumper Valve Washers, O-ring seals etc. are not covered under the manufacturer’s warranty.

Please Note: The following range differs in warranty application: - “Renew Easy Clean” range of tapware comes with a two year replacement warranty only

SPINDLES - JUMPERVALVE

- Linkware standard jumper valve spindles come with a *7 year manufacturer’s warranty against faults in manufacture, from the date of purchase, when installed at the time of initial installation with Linkware Tapware sets, subject to compliance with the manufacturer’s installation instructions.

- Linkware Standard Jumper Valve spindles that are not installed at the time of the initial installation of the Linkware Tapware Sets carry a 2 year replacement only warranty against fault in manufacture.

- Linkware Standard Jumper Valve spindles that are installed in non Linkware tapware carry a 2 year replacement only warranty against fault in manufacture.

Please Note: Wearing parts such as Jumper Valve Washers, O-ring seals etc. are not covered under the manufacturer’s warranty. *refer to Tapware warranty section for full warranty details.

SPINDLES - CERAMIC DISK

- Linkware Ceramic Disk Cartridge Spindles come with a *7 year manufacturer’s warranty against fault in manufacture, from the date of purchase, when installed at the time of initial installation with Linkware tapware sets, subject to compliance with the manufacturer’s installation instructions.

- Linkware Ceramic Disk Spindles that are not installed at the time of the initial installation of the Linkware Tapware Sets, carry a 2 year replacement only warranty against fault in manufacture.

- Linkware Ceramic Disk Spindles that are installed in non Linkware tapware carry a 2 year replacement only warranty against fault in manufacture. *refer to Tapware warranty section for full warranty details.

ACCESSORIES
- 2 Year Replacement Warranty against fault in manufacture.
Stainless Steel accessories carry a 5 year replacement warranty against faults in manufacture.
- The Gabe accessories carry a 5 year replacement warranty against faults in manufacture.
- The Huntingwood accessories carry a 5 year replacement warranty against faults in manufacture.
RENEW RANGE
- 2 Year replacement warranty against fault in manufacture.
- Excluding "Renovator Mixer Range" See Mixer warranty for full details.
RENEW TRIGGER SPRAYS
2 Year replacement warranty against faults in manufacturing
- Water supply to this product must be turned off at isolation tap on the wall when not in use.

TELESCOPIC LADDERS

- 2 year replacement only warranty SHOWERS & SHOWER PARTS Where purchased as an individual product less tapware. (For example: not part of a complete shower set).

- 2 year replacement only warranty against faults in manufacture *(Conditions Apply).

Please Note: The following ranges differ in warranty conditions: The products listed below carry a Two-Year Parts and Labour Warranty and a Lifetime Replacement Parts Warranty against faults in manufacture. *(Warranty Conditions Apply).

- Liberty Shower Range

- Loui Shower Range

- Huntingwood Shower Range

- Elle Cobra Hand Shower on Rail (T385B)

- The Gabe Shower Range

- The Elle Stainless Steel Shower Range

BATHS- Drop in and free standing bath

7 Year replacement ONLY Warranty against fault in manufacture

Please Note: Drop in baths must be bedded using a sand and gravel mortar mix. Expanding foam fillers, if used, will void warranty.

TOILETS

-Linkware’s toilets are covered by a 7 year vitreous china warranty against faults in manufacture

-First year parts and labour

-Years 2 to 7 year replacement warranty of parts only against faults in manufacture.

-1 year replacement warranty on wearing parts including seats, hinges and cistern internals

Please Note: The following ranges differ in warranty application. Helena Linked Toilet Suites (Inc. Plastic/vitreous china cisterns, seat and link) carry a 12 month replacement warranty against faults in manufacture.

STAINLESS STEEL SINKS

- 10 year replacement only warranty against fault in manufacture.

- 1 year warranty on non-metallic parts

LAUNDRY TUB AND CABINETS

- 10Year replacement only warranty against fault in manufacture

- 1 year warranty on non-metallic parts.

VITREOUS CHINA BASINS

- 1Year replacement only warranty against fault in manufacture

SHOWER SCREENS

- 10 year replacement only warranty against fault in manufacture

OUTLETS

Where purchased as an individual product less tapware. (For example: not part of a complete bath set/wall sink set etc.).

- 2 year replacement only warranty against fault in manufacture. (waterfall outlets, bath outlets, wall and hob outlets, shower outlets etc.)

BALL VALVES - 2 year replacement warranty against faults in manufacture

T-HEAD/VANDAL PROOF/VACUUM BREAKERS/BRASSWARE ITEMS

- 2 year replacement warranty against faults in manufacture

MINIS AND CISTERN KITS - 2 year replacement warranty against faults in manufacture

FLEXIBLE CONNECTORS

- 2Year replacement warranty against fault in manufacture.

- Must be installed by a licenced plumber.

- For water applications only.

Note: Flexible Connectors have a lifespan of between 5 – 10 years, and should be inspected by a licenced plumber every two years.

UNSTYLED FLAT SPINDLETAPWARE/ UNSTYLEDWASHING MACHINE

CONVERSION UNITS - 2 year replacement warranty against faults in manufacture

FLOOR GRATES - 2 year replacement warranty against faults in manufacture

POP UP/PLUG &WASTE - 2 year replacement warranty against faults in manufacture

BOTTLE TRAPS - 2 year replacement parts/product warranty against faults in manufacture

TIMED TAPWARE

- 5 year parts and labour domestic warranty

- 1 year parts and labour commercial warranty

Operating pressure: Min 50kpa – Max 500kpa

Operating Temperature: 5 – 30 degrees Celsius

LINKWARE – Specialist Care Products

Grab Rails

5 years comprising of:

- First year parts and labour against fault in manufacture.

-Years 2 to 5 year replacement parts only warranty against fault in manufacture

Shower Chairs - 3 years replacement parts only warranty against fault in manufacture.

Hand Shower Kit

5 years comprising of:

- First year parts and labour against fault in manufacture.

-Years 2 to 5 year replacement parts only warranty against fault in manufacture

Disabled Toilet Backrest

5 years comprising of:

- First year parts and labour against fault in manufacture.

-Years 2 to 5 year replacement parts only warranty against fault in manufacture

Linkware Tapware

10 years comprising of:

- First year parts and labour on complete assembly against fault in manufacture.

-Years 2 - 10 year replacement parts only warranty on Ceramic Disk Spindles.