NERO BRAND WARRANTY
BRAND WARRANTY
Premium Range (Domestic Use)
| Category |
Warranty Period (Years)
|
Warranty Details |
| Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware | 25 / 25 / 2 |
-25 years replacement cartridge only -25 years replacement products or parts on all finishes -2 years replacement products or parts & labour |
| Zen, Opal, York, Bianca, Mecca & Mecca Care Showers | 25 / 2 |
-25 years replacement products or parts on all finishes -25 years on hand showers, shower heads, Shower hoses replacement only (labour not included) -2 years replacement products or parts & labour |
| Zen, Opal, York, Bianca, Mecca & Mecca Care Bathroom Accessories | 25 | -25 years replacement products or parts on all finishes |
| Opal Metal Basins | 25 | -25 years replacement products on all finishes |
| Heated Towel Rails | 25 / 1 |
-25 years replacement products or parts on all finishes -1 year on power transformer replacement |
| Electronic Mixers / Taps & Push Taps | 25 / 2 |
-25 years replacement products or parts on all finishes -2 years Replacement products or parts & labour |
Premium Range (Commercial Use)
| Category |
Warranty Period (Years)
|
Warranty Details |
| Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware | 15 / 10 / 1 |
-15 years replacement cartridge only -10 years replacement products or parts on all finishes -1 year replacement products or parts & labour |
| Zen, Opal, York, Bianca, Mecca & Mecca Care Showers | 10 / 1 |
-10 years replacement products or parts on all finishes -10years on hand showers, shower heads, Shower hoses replacement only (labour not included) -1 year replacement products or parts & labour |
| Zen, Opal, York, Bianca, Mecca & Mecca Care Bathroom Accessories | 10 | -10 years replacement products or parts on all finishes |
| Opal Metal Basins | 10 | -10 years replacement products on all finishes |
| Heated Towel Rails | 10 / 1 |
-10 years replacement products or parts on all finishes -1 year on power transformer |
| Electronic Mixers / Taps & Push Taps | 2 / 1 |
-2 years replacement products or parts on all finishes -1 year Replacement products or parts & labour |
Standard Range (Residential and Commercial)
| Category |
Warranty Period (Years)
|
Warranty Details |
| Mixer Taps | 15 / 10 / 1 |
-15 years replacement Cartridge only -10 years replacement products or parts on all finishes -10 years on washing machine stops replacement only -1 year replacement products or parts & labour |
| Electronic Mixers / Taps & Push Taps | 2 / 1 |
-2 years replacement products or parts on all finishes -1 year replacement products or parts & labour |
| Showers | 10 / 1 |
-10 years replacement products or parts on chrome finishes -10 years replacement products or parts on other finishes -10 years on hand showers, shower heads, Shower hoses replacement only (labour not included) -1 year replacement products or parts & labour |
| Bath Outlets | 10 | -10 years replacement products or parts only on all finishes |
| Bathroom Accessories | 10 | -10 years replacement products or parts only on all finishes |
| Other Accessories | 10 |
-10 years on universal pop-up waste replacement only -10 years on bottle trap replacement only -10 years on glass hardware replacement only -10 years product replacement and 1 year labour on toilet push plate only -10 years product replacement and 1 year labour on cistern only -10 years on floor waste replacement only |