PURETEC BRAND WARRANTY
BRAND WARRANTY
Puretec water filter system parts are all covered for the period stated and include 1 year cover for labour for the first year where applicable, subject to approval. Applies to Puretec Systems when used in conjunction with a Puretec filter cartridge. Excludes cartridges.
However, check the table below for Puretec products with extended warranty periods.
Consumables, such as filter cartridges, are covered for manufacturing defects. However, their life is not guaranteed due to variances in water quality and/or usage amounts.
Warranty periods have changed over the years so your product warranty may differ from what is listed below.
Puretec is renowned for its quality. To make a warranty claim, contact us directly or your place of purchase. All cost relating to a warranty claim must be approved prior to any work being carried out.
Any warranty claim must be made within the specified year(s) of the date of purchase of the product. This product is warranted to be free of defect of material and workmanship for the specified year(s) from date of purchase. The warranty period is as per the table above.
The warranty only applies if the product was used and/or installed in accordance with the user guide and/or installation instructions. This warranty is given in lieu of all other express or implied warranties and manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused or faulty manufacturing except as excluded by law.
Applicable to all above, is that the warranties need to be approved by Puretec to ensure product was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at Puretec’s discretion, including chargeable inspection and labour costs incurred.
PURETEC PREMIUM UNDERSINK SYSTEMS
| Model | Warranty | Details |
| PUREMIX-Z6, PUREMIX-Z7, Z12, Z18, CR45, Z1-MW-K, Z1-RW-K | 10 Years |
|
| Z1-TRIPLA, ESR2-TRIPLA, TRIPLA SERIES | 6 Years |
|
| SPARQ S4 | 1 Year |
|
| SPARQ-H2, D SERIES | 2 Years |
|
| RO270, TS100, TS200, CT15, ES2, ESR2, DFU SERIES, X3, X4, HYBRID-M1 | 3 Years |
|
| PURETEC PREMIUM WHOLE HOUSE SYSTEMS |
| Model | Warranty | Details |
| WH1-30, WH1-60, WH2-30, WH2-60, WH2200, EM1-60, EM1-110, EM2-60, EM2-110 | 10 Years |
|
| HYBRID G SERIES, HYBRID R SERIES, HYBRIDPLUS SERIES | 3 Years |
|
| PURETEC PREMIUM WATER FILTER HOUSINGS |
| Model | Warranty | Details |
| FP10B, FP10M, FP20B, FP20M, MP SERIES | 10 Years |
|
| FP5M-3, FP10M-2, FP10Q, LC SERIES, MPB202, CBH SERIES, SS SERIES | 3 Years |
|
| TSI SERIES, SSBH SERIES | 1 Year |
|
| PURETEC RADFIRE ULTRAVIOLET SYSTEMS |
| Model | Warranty | Details |
| RI Series | 2 Years |
|
| R Series | 2 Years |
|
| UV Lamps | 1 Year |
|
| PURETEC PREMIUM WATER TREATMENT SYSTEMS |
| Model | Warranty | Details |
| SOL SERIES | 6 Years |
|
| IAB SERIES, IMB SERIES, CFS SERIES, IRS SERIES, IRX SERIES, NTS SERIES, SFS SERIES, SOL-TA SERIES, SOL-C SERIES, SOL-2CI SERIES, SOL60-E1, SOL60-E3, ROS2700, UF SERIES, UFC SERIES | 1 Year |
|
| PURETEC BASIC SYSTEMS & HOUSINGS |
| Model | Warranty | Details |
| All Puretec basic systems and housings | 1 Year |
|