TIMBERLINE BRAND WARRANTY
BRAND WARRANTY
Timberline Bathroom Products ensure that the products are manufactured using only high quality materials and workmanship. Should you find fault with either materials or workmanship within the warranty period noted below, Timberline Bathroom Products will, at its discretion, repair or supply a replacement for the faulty product or component.
| CATEGORY | WARRANTY PERIODS |
| Silver Vanity Cabinets | 5 years |
| Gold Vanity Cabinets | 10 years |
| Platinum Vanity Cabinets | Lifetime |
| Tallboys | 10 years |
| Shaving Cabinets (excluding mirror) | 10 years |
| Mirrors | 1 year |
| Mineral Composite Tops/Basins | 10 years |
| Ceramic Tops/Basins | 5 years |
| Dolomite Tops | 5 years |
| Laminated Laundry Benchtops | 7 years |
| SilkSurface Laundry Benchtops | 7 years |
| Laminated Vanity Tops | 5 years |
| SilkSurface Tops | 10 years |
| Cabinet Lighting | 1 year |
| Shelves | 5 years |
| Laundry Cabinets | 5 years |
| Ceramic Wastes | 1 year |
| Stainless Steel Basins | 1 year |
| Handles | 5 years |
| Commercial Use: All Products | 1 year |
The Timberline Bathroom Products warranty will only apply where the product has been installed by qualified tradesmen and in full accordance with our installation instructions. This warranty does not cover damage by improper installation, accident, misuse, abuse, negligence, excessive wear and tear, improper care and lack of maintenance, heat damage, use of harsh abrasive cleaners, water and natural causes such as sunlight, humidity and other environmental conditions.
Adjustment of doors and drawers is undertaken during manufacture and readjustment will be necessary after installation – this does not form part of the warranty.
It should be noted that all cabinets are manufactured from water resistant materials. This does not mean that they are waterproof. Care must be taken to immediately dry any condensation, spillage or water leakage that may gain access to the cabinet as water damage is not a justifiable claim. Installation, cleaning and maintenance instructions must be followed to ensure validity of warranty.
Timberline Bathroom Products’ liability is limited to repair, replacing, or giving a credit for the faulty goods and it does not include installation expenses and/or damages or removal of any unit. The purchaser must provide proof of purchase when making a claim. The warranty will be void if a damaged or incorrect unit has been installed.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.